QNUK LEVEL 2 AWARD IN

PRINCIPLES OF CUSTOMER SERVICE (RQF)

 

Qualification Number: 601/8802/9

Guided Learning Hours: 6

Total Qualification Time: 6

Credit Value: 1

Who Is This For? This qualification is intended for those that are entering employment, and are looking to enter a customer service role. The qualification introduces the principles of good customer service.

Pre-Requisites: This qualification is available to those over 14 years. Learners should be at least a level 1 numeracy and literacy or equivalent

Progression Route: Learners may progress onto more extensive qualifications related to their customer service role.

Find A Centre: To find a centre that offers this qualification in your area, please contact us

More: for more information about this qualification, download the Qualification Specification

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Qualifications Network
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