Candidate page L2 Principles Customerservice

QNUK LevelĀ 2 Award in

Principles of Customer ServiceĀ (RQF)

 

Qualification number: 601/8802/9

Guided learning hours: 6

Total Qualification time: 6

Credit value: 1

Who is this for? This qualification is intended for those that are entering employment, and are looking to enter a customer service role. The qualification introduces the principles of good customer service.

Pre-Requisites: This qualification is available to those over 14 years. Candidates should be at least a level 1 numeracy and literacy or equivalent

Progression route: Learners may progress onto more extensive qualifications related to their customer service role.

Find a centre: To find a centre that offers this qualification in your area, please contact us

More: for more information about this qualification, download the Qualification specification


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