QNUK Level 2 Award in
Conflict Management (RQF)
Qualification number: 603/6914/0
Guided learning hours: 11
Total Qualification time: 16
Credit value: 2
Who is this for? This qualification is for those working in customer and service user facing roles, and may have to deal with frustrated and angry people.
Pre-Requisites: This qualification is available to those over 16 years. Learners should have a sufficient command of English, in order to complete the assessments.
Progression route: Learners may progress onto the following qualifications:
- QNUK Level 3 Award in Security Management (RQF)
- QNUK Level 3 Award in Workplace Risk Assessment (RQF)
- QNUK Level 3 Award in the Delivery of Conflict Management Training (RQF)
Find a centre: To find a centre that offers this qualification in your area, please contact us
More: for more information about this qualification, download the qualification specification
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